Privacy Policy
Crafty Women
Last updated: 16th April 2026
Crafty Women is committed to protecting your privacy. This privacy policy explains how we collect, use and protect your personal information when you visit or make a purchase from our website.
This policy applies to the website:
1. Who we are
Crafty Women is a collective of independent artists who sell handmade work through this website.
For the purposes of UK data protection law, Crafty Women acts as the data controller for personal data collected through this website.
If you have any questions about this policy or your data, please contact:
Email: craftywomen@glassy-art.co.uk
2. What information we collect
We may collect the following personal information when you use the website.
Information you provide directly
When you place an order, contact us, or create an account we may collect:
- Name
- Billing address
- Delivery address
- Email address
- Telephone number
- Order information
- Messages or enquiries you send to us
Payment information
Payments are processed securely through SumUp. We do not store your card details on this website.
When you complete a purchase, your payment details are processed directly by SumUp according to their own privacy policy.
Automatically collected information
When you browse the website we may automatically collect limited technical data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visits
- Referring website
This information helps us maintain and improve the website.
3. How we use your information
We use personal information only for legitimate purposes including:
- Processing and delivering orders
- Communicating with you about purchases or enquiries
- Providing customer support
- Managing sales on behalf of participating artists
- Maintaining and improving the website
- Meeting legal obligations such as accounting or tax requirements
We do not sell or rent your personal data to third parties.
4. Sharing information with artists
Crafty Women sells work created by multiple independent artists.
When you purchase artwork, the relevant artist may receive the necessary information to fulfil your order, such as:
- Your name
- Delivery address
- Details of the artwork purchased
Artists are required to use this information only for fulfilling orders.
5. Third-party services
We use trusted third-party providers to operate the website and process orders.
These may include:
- Hostinger – website hosting
- WooCommerce – e-commerce platform
- SumUp – payment processing
- Shipping providers – delivery services
These providers only receive the personal information necessary to perform their services.
6. Website hosting
Our website is hosted by Hostinger.
Your personal information may be stored on Hostinger servers as part of operating the website and processing orders.
Hostinger’s privacy policy can be found at:
https://www.hostinger.com/privacy-policy
7. Cookies
This website uses cookies to ensure the site functions correctly and to improve the user experience.
Cookies may be used to:
- Remember items in your shopping basket
- Enable secure checkout
- Improve website performance
- Analyse website traffic
You can control cookies through your browser settings. Disabling cookies may affect how parts of the website function.
8. How we protect your information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. How long we keep your information
We keep personal information only as long as necessary for the purposes outlined in this policy.
For example:
- Order records may be retained for up to six years to comply with UK accounting and tax regulations.
10. Your rights
Under UK data protection law you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Restrict how your data is used
- Object to certain uses of your data
- Request transfer of your data to another provider
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
11. External links
Our website may contain links to external websites, including artists’ own websites or social media pages.
We are not responsible for the privacy practices of these external websites.
12. Children’s privacy
This website is not intended for children under the age of 18 and we do not knowingly collect personal data from children.
13. Changes to this privacy policy
We may update this privacy policy from time to time.
Any updates will be published on this page.
Contact
If you have any questions about this privacy policy or your personal data, please contact:
Email: craftywomen@glassy-art.co.uk